If you are seeing an “Unrecognized Account” error when submitting the form, it is most likely due to a typo or error in the form.
The information submitted in the form must be identical to your Copdate account profile.
Please ensure that the following info matches your Copdate account exactly (like a login):
First name
Last name
Email
Once all the above fields in the form match your account profile, your submission will work normally.